Hotel Bristol – A Favorite for Families in Zermatt
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Key details
About the Hotel
Schluhmattstr. 3, Zermatt, 3920,
-
Close to the Matterhorn Museum
Perfect
9.2
9.5
/10
4.9
4.7
/5
Loved by Hotel Bristol guests
Matterhorn view
Comfortable beds
Delicious breakfast
Attentive staff
Cozy rooms
"Loved the spa! Customer service was excellent."
Anonymous from United States
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"The room/bathroom was small (typical for Europe), but it had a balcony with a beautiful Matterhorn view."
SF2SEA from United States
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"This was a wonderful stay with a great view of the Matterhorn."
Denise
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3-star family-run hotel in Zermatt with Matterhorn views and ski-in/ski-out access
Location & Access
Hotel Bristol sits between the train station and the Klein Matterhorn cable car in central Zermatt. The Matterhorn Glacier Paradise gondola and all winter sport facilities are within a 5- to 10-minute walk. A free shuttle service runs from 08:00 to 17:00, and ski buses stop directly in front of the hotel.
Rooms & Matterhorn Views
Most rooms offer unobstructed views of the Matterhorn from private balconies. Room categories include Double Rooms, Junior Suites, and Triple Rooms, some with Matterhorn view designation. Each room has a minibar, electric kettle, and a safety deposit box.
Spa & Wellness
The on-site spa includes a sauna, steam bath, hammam, and a large relaxation area with deckchairs on an outdoor terrace. Massages are available on demand at the wellness center. The spa facilities are open daily from 16:00 to 20:00.
Dining & Breakfast
A daily breakfast buffet includes made-to-order eggs, waffles, pancakes, fresh juices, and a variety of local cheeses and meats. Custom dietary menu options are prepared by the hotel chefs upon request. The bar serves snacks and drinks in the evening, while guests can also use a shared microwave and cutlery station for light meals.
Family & Children
The hotel has a children's playground, a games room, and an indoor play area with board games and puzzles. Ski equipment hire and a heated ski storage room are available on-site, with ski pass sales at the front desk. A shared lounge/TV area and a garden with a terrace provide additional space for families.
Highlights
Location: Between train station and Klein Matterhorn cable car
Views: Most rooms with unobstructed Matterhorn view balconies
Wellness: Sauna, steam bath, hammam, massage on demand
Dining: Custom dietary menu options prepared by chefs
Family: Children's playground, games room, indoor play area
“Hotel Bristol strikes me as a particularly well-managed, family-owned place, perfectly situated between the train station and cable cars, ideal for skiers; I noticed the heated ski storage is a nice touch. The Matterhorn views are indeed stunning, especially from rooms with a balcony, and the breakfast buffet offers a wide variety, including gluten-free choices; plus, the spa seems like a welcome addition after a long day on the slopes. It's a solid choice for exploring Zermatt.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Single Room Grandlit Mountain View
2 persons
15 sq. feet
1 Single bed
Mountain view
Balcony
Heating
room details
Double Room Mountain View
2 persons
19 sq. feet
1 King-size bed
Mountain view
Balcony
Heating
room details
Superior Double Room Matterhorn view
2 persons
28 sq. feet
1 King-size bed
Mountain view
Balcony
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Pets allowed
Luggage storage
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Skiing
Hiking
Services
Free shuttle service
Ski equipment hire
Laundry
Dining
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Board games
Children's play area
Game room
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Room features
Mini-bar
Sitting area
Terrace
Media
Flat-screen TV
AM/FM alarm clock
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Hotel Bristol Location
Schluhmattstr. 3, Zermatt, 3920,
Explore Zermatt
Zermatt Adventures
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
3 minutes' walk
Local cultural history featuring the iconic Matterhorn. Interactive exhibits highlight Zermatt's mountaineering history.
Mountaineer's Cemetery
2 minutes' walk
A tribute to climbers lost in the Alps. Beautifully arranged gravesites tell stories of adventure and courage.
Photopoint Kirchbrucke bridge
4 minutes' walk
Stunning viewpoint for iconic Matterhorn photos. A perfect spot for both amateur photographers and casual visitors.
Gorner Gorge
19 minutes walking
A breathtaking gorge with stunning rock formations and a scenic trail. Ideal for nature lovers and photography.
Hiking at Gorner Gorge
19 minutes walking
Scenic hiking trails through a lush gorge. Suitable for nature enthusiasts and families. Gear rental available nearby.
Forest Fun-Park Zermatt
17 minutes walking
Adventure park featuring zip lines and climbing. Great for thrill-seekers of all ages. Reservations recommended.
Yoga Classes
5 minutes' walk
Relaxing yoga sessions available at nearby studios. Perfect for unwinding after a day of exploring Zermatt.
Cup's Italian Coffee house
1 minute' walk
Cozy café known for fresh Italian coffee and pastries. Ideal for a quick breakfast or relaxing afternoon catch-up.
The North Wall Bar
3 minutes' walk
Casual bar offering local beers and dishes. A great spot for post-adventure refreshments with a lively atmosphere.
Stefanie's Creperie
5 minutes' walk
Charming creperie specializing in both sweet and savory crepes. Perfect for a casual lunch or sweet treat.
Zermatt-Matterhorn Music Festival
15-minute drive
Annual music festival featuring classical and contemporary performances. Family-friendly atmosphere with concerts in scenic venues.
Zermatt Nightlife
10-minute walk
Variety of bars and clubs offering live music. Perfect for a fun night out with friends or a relaxed evening.
Tips on navigating the city
City Centre
Zermatt 4 min · 1000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 9 min · 2300 ft
Train 2 min · 400 ft
Bus
Bus stop 19 min · 7.5 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Bristol provides visitors with a free full breakfast.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Swedish
Year renovated:
2010
Number of floors:
5
Number of rooms:
43
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 584 verified reviews
9.2 /10
Perfect
96 %
Recommend
Breakfast
8.8/10
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.3/10
Free WiFi
9.1/10
Location
9.5/10
Paid Wi-Fi
9.4/10
Staff
9.4/10
Value for money
8.8/10
Pros
Spacious rooms
Delicious breakfast
Perfect location
Cons
Limited hot options
Room cleaning issues
Guest reviews
based on 1630 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Bristol
What is the distance between Hotel Bristol and the Matterhorn Museum?
Hotel Bristol is located 0.5 km from the Matterhorn Museum.
What are the check-in and check-out times at Hotel Bristol?
Check-in at Hotel Bristol is from 15:00, and check-out is by 11:00.
Is there a restaurant on-site at Hotel Bristol?
Hotel Bristol features an on-site restaurant offering a diverse menu.
What room amenities are available at Hotel Bristol?
Rooms at Hotel Bristol include a flat-screen TV, minibar, and stunning views of the Matterhorn.
What spa services are offered at Hotel Bristol?
Hotel Bristol provides a full-service spa with sauna, steam room, hot tub, and massage treatments.
How close is Hotel Bristol to the Klein Matterhorn cable car station?
Hotel Bristol is located between the train station and the Klein Matterhorn cable car station.
What leisure activities are available at Hotel Bristol?
Guests can enjoy skiing, hiking, and access to a children's playground and games room at Hotel Bristol.
What dining options are available nearby Hotel Bristol?
Nearby restaurants include Old Zermatt, Restaurant Julen, and Rua Thai, all located within 0.5 km.
Is there a shuttle service available at Hotel Bristol?
Hotel Bristol offers a free shuttle service available from 08:00 to 17:00.
What amenities are included in the wellness area of Hotel Bristol?
The wellness area at Hotel Bristol includes a sauna, steam bath, and a relaxation room.