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Hotel Bristol Zermatt Exterior photoHotel Bristol Zermatt Exterior photoHotel Bristol Zermatt Skyline photo

Hotel Bristol – A Favorite for Families in Zermatt

•
9.2|Perfect
Check rooms and rates
From$574 /nightOnly on Our Website-10%
Check-in
14Nov
Check-out
15Nov
Guests
2 Guests
Key details

About the Hotel

Schluhmattstr. 3, Zermatt, 3920
-
Close to the Matterhorn Museum
Perfect
9.2
9.5
/10
4.9
4.7
/5

Family-run Hotel Bristol offers direct Matterhorn views, a full-service spa, and a location between the train station and Klein Matterhorn cable car

Amenities & Services

The hotel provides heated ski storage with a ski equipment hire shop and ski pass sales point on the premises. A free shuttle service operates daily from 08:00 to 17:00, connecting guests to the train station and local lifts. A 24/7 reception, currency exchange, and luggage storage are available for all guests.

Rooms

Most rooms offer superb views of the Matterhorn from private balconies, with some rooms designated as allergy-free. The hotel provides rooms with balconies, fridges, and USB charging ports, along with newly renovated doubles and a Junior Suite with Matterhorn View. Guests can also access a shared microwave and cutlery on each floor for meal preparation.

Location

Hotel Bristol sits in a central yet quiet spot between the Zermatt train station (750 m) and the Klein Matterhorn cable car, putting all winter sport facilities within a short walk. The ski bus stops directly in front of the hotel, and the Gornergrat railway, Sunnegga, and main shopping street are all reachable on foot. The Matterhorn Museum and Wolli Land playground are nearby attractions.

Wellness & Spa

The spa area includes a sauna, steam bath, and hammam, plus a large relaxation area where massages are available on demand. A foot station for post-hike recovery is found in the wellness section, and the spa is open from 4pm to 8pm daily. The hotel also won a Tripadvisor Traveller's Choice Award for its facilities and service.

Family & Ski

Children have access to an indoor play area, a games room, board games, and an outdoor playground, while the hotel provides a kennel service for pets. Skiers benefit from on-site ski equipment hire, boot warmers, and direct ski pass sales at the front desk. Custom dietary menu options, including gluten-free and dairy-free choices, are prepared by hotel chefs upon request.

Highlights

Tripadvisor Traveller's Choice Award winner

Location: Between train station and Klein Matterhorn cable car

Ski: Heated ski storage, boot warmers, on-site rental & lift tickets

Spa: Sauna, steam bath, hammam, massage on demand

Family: Playground, games room, pet-friendly, custom dietary menus

Rooms: Matterhorn-view balconies, allergy-free options

“Hotel Bristol strikes me as a particularly well-managed, family-owned place, perfectly situated between the train station and cable cars, ideal for skiers; I noticed the heated ski storage is a nice touch. The Matterhorn views are indeed stunning, especially from rooms with a balcony, and the breakfast buffet offers a wide variety, including gluten-free choices; plus, the spa seems like a welcome addition after a long day on the slopes. It's a solid choice for exploring Zermatt.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Single Room Grandlit Mountain View
    2 persons
    165 sq. feet
    1 Single bed
    Balcony
    Heating
  • Double Room Mountain View
    2 persons
    205 sq. feet
    1 Queen-size bed
    Balcony
    Heating
  • Superior Double Room Matterhorn view
    2 persons
    305 sq. feet
    1 Queen-size bed and 1 Sofa bed
    Balcony
    Bathtub
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking

Services

  • Free shuttle service
  • Ski equipment hire
  • Laundry

Dining

  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Mini-bar
  • Sitting area
  • Terrace

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Hotel Bristol Location

Schluhmattstr. 3, Zermatt, 3920
Map view
Nearby
Museum
Matterhorn Museum
700 ft
Cemetery
Mountaineer's Cemetery
600 ft
Bridge
Photopoint Kirchbrucke bridge
1100 ft
Church
Parish Church of St. Mauritius
1100 ft
Bahnhofstrasse
Walk of Climb
1100 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1200 ft
Stellisee 3920 Zermatt
Stellisee
1600 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1100 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1100 ft
Restaurants
Cup's Italian Coffee house
200 ft
Kirchstrasse 44
The North Wall Bar
700 ft
Steinmattstrasse 71
Stefanie's Creperie
1200 ft
Bahnhofstrasse 60
Explore Zermatt
Zermatt Adventures
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
3 minutes' walk
Local cultural history featuring the iconic Matterhorn. Interactive exhibits highlight Zermatt's mountaineering history.
Mountaineer's Cemetery
Mountaineer's Cemetery
2 minutes' walk
A tribute to climbers lost in the Alps. Beautifully arranged gravesites tell stories of adventure and courage.
Photopoint Kirchbrucke bridge
Photopoint Kirchbrucke bridge
4 minutes' walk
Stunning viewpoint for iconic Matterhorn photos. A perfect spot for both amateur photographers and casual visitors.
Gorner Gorge
Gorner Gorge
19 minutes walking
A breathtaking gorge with stunning rock formations and a scenic trail. Ideal for nature lovers and photography.
Hiking at Gorner Gorge
19 minutes walking
Scenic hiking trails through a lush gorge. Suitable for nature enthusiasts and families. Gear rental available nearby.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
17 minutes walking
Adventure park featuring zip lines and climbing. Great for thrill-seekers of all ages. Reservations recommended.
Yoga Classes
5 minutes' walk
Relaxing yoga sessions available at nearby studios. Perfect for unwinding after a day of exploring Zermatt.
Cup's Italian Coffee house
Cup's Italian Coffee house
1 minute' walk
Cozy café known for fresh Italian coffee and pastries. Ideal for a quick breakfast or relaxing afternoon catch-up.
The North Wall Bar
The North Wall Bar
3 minutes' walk
Casual bar offering local beers and dishes. A great spot for post-adventure refreshments with a lively atmosphere.
Stefanie's Creperie
Stefanie's Creperie
5 minutes' walk
Charming creperie specializing in both sweet and savory crepes. Perfect for a casual lunch or sweet treat.
Zermatt-Matterhorn Music Festival
15-minute drive
Annual music festival featuring classical and contemporary performances. Family-friendly atmosphere with concerts in scenic venues.
Zermatt Nightlife
10-minute walk
Variety of bars and clubs offering live music. Perfect for a fun night out with friends or a relaxed evening.
Tips on navigating the city
  • City Centre
    Zermatt 4 min  ·  1000 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 9 min  ·  2300 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 19 min  ·  7.5 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of CHF 25.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Swedish
Year renovated:
2010
Number of floors:
5
Number of rooms:
43

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.2/10
Free Wi-Fi
9.1/10
Location
9.5/10
Staff
9.4/10
Value for money
8.7/10
Pros
Spacious rooms
Delicious breakfast
Perfect location
Cons
Limited hot options
Room cleaning issues
Guest reviews
based on 1628 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Bristol
What is the distance between Hotel Bristol and the Matterhorn Museum?
Hotel Bristol is located 0.5 mi from the Matterhorn Museum.
What are the check-in and check-out times at Hotel Bristol?
Check-in at Hotel Bristol is from 15:00, and check-out is by 11:00.
Is there a restaurant on-site at Hotel Bristol?
Hotel Bristol features an on-site restaurant offering a diverse menu.
What room amenities are available at Hotel Bristol?
Rooms at Hotel Bristol include a flat-screen TV, minibar, and stunning views of the Matterhorn.
What spa services are offered at Hotel Bristol?
Hotel Bristol provides a full-service spa with sauna, steam room, hot tub, and massage treatments.
How close is Hotel Bristol to the Klein Matterhorn cable car station?
Hotel Bristol is located between the train station and the Klein Matterhorn cable car station.
What leisure activities are available at Hotel Bristol?
Guests can enjoy skiing, hiking, and access to a children's playground and games room at Hotel Bristol.
What dining options are available nearby Hotel Bristol?
Nearby restaurants include Old Zermatt, Restaurant Julen, and Rua Thai, all located within 0.3 mi.
Is there a shuttle service available at Hotel Bristol?
Hotel Bristol offers a free shuttle service available from 08:00 to 17:00.
What amenities are included in the wellness area of Hotel Bristol?
The wellness area at Hotel Bristol includes a sauna, steam bath, and a relaxation room.

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